Ancestry Terms & Conditions

Read our summary of Ancestry's Terms & Conditions.


  • By using's services, you agree to their Terms and Conditions.
  • Ancestry can change the responsible entity for the Terms at any time.
  • Ancestry's Privacy Statement explains how your personal data is collected and used.
  • You may discover unexpected or upsetting information about yourself or family.
  • Users between 13 and the age of consent can use the Services with parental permission.
  • Children under 13 can only use AncestryClassroom with school and parental permission.
  • You are responsible for all activity on your account and must provide accurate information.
  • You cannot resell Ancestry's services or content without permission.
  • You must consent to the processing of sensitive personal information for DNA services.
  • Ancestry may store your DNA data and has rights to use it as described in their terms.
  • You can download your DNA data, but you're responsible for its security after download.
  • Bone marrow or stem cell transplant recipients may get inaccurate DNA results.
  • Ancestry Content is subject to copyright and trademark laws.
  • You can't use significant portions of Ancestry Content outside of the service without permission.
  • You retain ownership of content you contribute to Ancestry.
  • Ancestry has a license to use your content as long as it's on their platform.
  • Ancestry can monitor and remove your content if it violates their terms.
  • Subscription renewals and cancellations are governed by specific terms.
  • Ancestry can terminate your account if you breach their terms.
  • Ancestry provides services "AS-IS" without warranties.
  • Ancestry's liability is limited, and they're not liable for unintentional damages.
  • You must indemnify Ancestry against claims related to your use of the service.
  • Ancestry is not responsible for third-party services linked on their platform.
  • Disputes with Ancestry are subject to arbitration and class action waivers for U.S. users.
  • The laws of Utah and Ireland govern these Terms for U.S. and non-U.S. users, respectively.
  • Ancestry can modify these Terms and will notify you of material changes.
  • There are no third-party beneficiaries to these Terms.
  • Ancestry is not a consumer reporting agency and their services can't be used for credit or employment decisions.

Things to watch out for

  • Ancestry can terminate your account for breaches of their Terms, potentially without a refund.
  • Disputes with Ancestry in the U.S. are resolved through arbitration, not in court, and you waive the right to participate in a class action lawsuit.
  • Your DNA data is stored by Ancestry and may be used for their research or product development without compensation to you.
  • By downloading your DNA data, you assume responsibility for its security and any sharing of that data.

AI recommendations

Before using, consider the implications of sharing your personal and genetic information. Understand that Ancestry stores and uses this data, which may include sharing it with third parties for research or product development. If privacy is a major concern, you should carefully review their Privacy Statement and consider the long-term implications of submitting your DNA.

Be aware that any content you contribute to Ancestry becomes part of their platform, and they have a license to use it. If you're uncomfortable with this, you might want to limit what you share. Finally, remember that any disputes with Ancestry will likely be resolved through arbitration if you're in the U.S., which limits your options for legal recourse.


What happens to my DNA data after I submit it to Ancestry?

Ancestry stores your DNA data and may use it for research or product development. You can download your DNA data, but Ancestry is not responsible for its security once downloaded.

Can I get a refund if I'm not satisfied with Ancestry's services?

Ancestry's refund policy is specific to the type of service purchased. If your account is terminated due to a breach of terms, you may not be eligible for a refund.

Are there any restrictions on how I can use Ancestry's content?

Yes, you cannot use significant portions of Ancestry Content outside of the service without permission, and you must comply with copyright laws.

(Last updated: 26th December, 2023)

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