Character.AI Privacy Policy

Read our summary of Character.AI's Privacy Policy.


  • Your personal information may be collected and processed when using the Services.
  • If you do not provide necessary information, you may lose access to certain Services.
  • Information collected includes email, username, payment info, user content, and communication contents.
  • Automatically collected data includes browser type, IP address, device identifiers, and usage details.
  • Cookies and tracking technologies are used which may affect privacy and service functionality if disabled.
  • General location information can be inferred from your IP address.
  • Information from third-party sources and social media platforms may be collected.
  • Information may be disclosed to affiliates, vendors, and for legal compliance.
  • Your user content may be shared publicly, especially if it involves shared Characters or group chats.
  • Data may be used for analytics, personalization, and potentially future advertising purposes.
  • You can deactivate your account and update certain personal information via your profile.
  • You can opt out of marketing communications but may still receive administrative messages.
  • You have certain rights regarding your personal information, which vary by jurisdiction.
  • Data retention is based on necessity for providing services or as required by law.
  • Information may be transferred internationally, subject to different data protection laws.
  • Links to third-party websites are not covered by this Privacy Policy.
  • You can opt out of cookies and analytics to some extent.
  • You may revoke consent for data processing where applicable.

Data Collection

  • Email address
  • Username
  • Payment information
  • User content (chat communications, posted images, shared Characters)
  • Contents of communications with Character.AI
  • Browser type
  • ISP or operating system
  • Domain name
  • Access time
  • Referring or exit pages
  • Page views
  • IP address
  • Unique device identifiers (IDFA or Android ID)
  • Service version used
  • Device type
  • General location information

Things to watch out for

  • Information may be retained and used to keep popular Characters active even after you delete your account.
  • Opting out of tailored advertising does not prevent you from receiving advertisements, only that they won't be personalized.
  • Deleting your personal information may result in the loss of access to the Services.
  • Third-party links on the site are not covered by this Privacy Policy, which may lead to different data practices.


What happens to my information if I delete my account?

Your personal information may be deleted, but popular Characters you created and set to "Public" may be retained to maintain the service experience for other users.

Can I control the use of cookies and tracking technologies?

Yes, you can opt out of certain cookie-related processes, but this may affect the functionality of the Services.

Will my information be used for advertising purposes?

While Character.AI does not engage in advertising as of the policy's last update, it may do so in the future, and your information could be shared with advertising partners.

(Last updated: 08th January, 2024)

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