Comline Terms and Conditions

Implications

• All orders and services are governed exclusively by COMLINE's terms and conditions, regardless of any differing terms from the customer.
• COMLINE's offers are non-binding unless explicitly stated otherwise.
• Delivery dates are generally non-binding unless specifically agreed upon as fixed dates.
• In cases of force majeure, COMLINE can extend delivery times or withdraw from the contract without liability for damages.
• Customers must support COMLINE in service delivery and make timely decisions and preparations.
• If the customer fails to meet their obligations, COMLINE is relieved of its service obligations and may claim additional costs.
• Software is generally provided in machine-readable form (object code), not source code.
• COMLINE may offer software updates or upgrades, but is not obligated to do so.
• Customers receive a non-exclusive right to use the software on a single workstation unless otherwise agreed.
• The software usage right is time-limited to the contract duration unless a software purchase is agreed upon.
• Invoices are sent electronically unless the customer requests postal delivery.
• Customers must ensure electronic invoices are properly received and adapt technical settings accordingly.
• Customers must notify COMLINE of any changes to their electronic address for invoice delivery.
• Payments are due immediately upon receipt of the invoice unless otherwise agreed.
• Late payments incur default interest and potential additional costs.
• COMLINE retains ownership of delivered goods until full payment is received.
• Customers must handle retained goods with care and insure them against damage or loss.
• Customers must notify COMLINE immediately of any third-party claims or damages to retained goods.
• Customers can only offset claims against COMLINE if they are undisputed or legally established.
• COMLINE's liability is limited to cases of intent, gross negligence, or breach of cardinal obligations.
• COMLINE is not liable for damages resulting from minor negligence, except in cases of injury to life, body, or health.
• The contract is governed by German law, excluding the UN Sales Convention (CISG).

Things to watch out for

• All orders and services are subject to COMLINE's terms, regardless of any differing terms from the customer.
• Delivery dates are generally non-binding unless explicitly agreed upon as fixed dates.
• In cases of force majeure, COMLINE can extend delivery times or withdraw from the contract without liability for damages.
• If the customer fails to meet their obligations, COMLINE is relieved of its service obligations and may claim additional costs.
• Customers must ensure electronic invoices are properly received and adapt technical settings accordingly.
• COMLINE retains ownership of delivered goods until full payment is received.
• Customers must handle retained goods with care and insure them against damage or loss.

AI recommendations

When dealing with COMLINE, pay close attention to the terms regarding delivery dates and force majeure clauses, as these can significantly impact your project timelines. Ensure you meet all your obligations promptly to avoid additional costs and delays. Be prepared for electronic invoicing and make necessary adjustments to your email settings to ensure proper receipt. Finally, remember that COMLINE retains ownership of goods until full payment, so handle and insure these items carefully.

FAQs

What happens if there is a delay in delivery?

Delivery dates are generally non-binding unless explicitly agreed upon as fixed dates. In cases of force majeure, COMLINE can extend delivery times or withdraw from the contract without liability for damages.

What are my obligations as a customer?

You must support COMLINE in service delivery, make timely decisions, and prepare necessary arrangements. Failure to do so can relieve COMLINE of its service obligations and may result in additional costs for you.

How are invoices delivered?

Invoices are sent electronically to the email address you provided. You must ensure proper receipt and notify COMLINE of any changes to your electronic address.