Datacaptive General Terms and Conditions

Read our summary of Datacaptive's General Terms and Conditions.

Implications

  • Your account can be terminated at any time without prior notice.
  • You must pay all fees upfront; there are no refunds or reimbursements.
  • DataCaptive offers a replacement warranty if data quality issues are identified within 30 days.
  • You are responsible for any misuse of the data you access, including legal liabilities.
  • The service is not available to individuals under 18 years old.
  • You cannot share or sell the data to third parties without explicit permission.
  • DataCaptive may change terms and fees at any time, with notice provided.
  • High email bounce rates can lead to account suspension.
  • You must comply with all applicable laws, including CAN-SPAM and COPPA.
  • You can request a dedicated IP address for email sending purposes.
  • DataCaptive is not liable for any data loss or corruption.
  • The agreement is governed by California law, with disputes resolved in Santa Clara County courts.
  • You must indemnify DataCaptive against any claims arising from your use of the data.
  • DataCaptive reserves the right to audit your use of the data.
  • You must destroy or return data upon termination of the agreement.
  • Free trial available for ReachEngine with limited features for seven days.
  • ReachEngine plans are non-refundable and follow a "Pay As You Go" model.
  • You must keep your account information up to date and accurate.
  • DataCaptive can terminate services if you breach the terms or for convenience with notice.
  • You must not use the data for purposes covered by the Fair Credit Reporting Act.

Things to watch out for

  • Your account can be terminated at any time without prior notice.
  • High email bounce rates can lead to account suspension.
  • All fees are non-refundable, and you must pay upfront.
  • You must destroy or return data upon termination of the agreement.
  • DataCaptive is not liable for any data loss or corruption.

AI recommendations

When using DataCaptive services, be particularly cautious about maintaining compliance with all applicable laws, such as the CAN-SPAM Act, to avoid potential legal issues. Ensure that your email campaigns have a low bounce rate to prevent account suspension.

Consider the implications of non-refundable fees and the lack of reimbursement options. It's crucial to understand the terms regarding data usage and termination to avoid unexpected disruptions. Regularly back up your data independently to mitigate risks of data loss or corruption.

FAQs

What happens if my email bounce rate exceeds 15%?

If your email bounce rate exceeds 15%, your account may be blocked, so it's important to keep your bounce rate below this threshold.

Can I get a refund if I decide not to use the service?

No, DataCaptive does not offer refunds or reimbursements for any reason, so ensure you are committed before purchasing.

What should I do if I want to terminate my account?

You can terminate your account at any time, but you must destroy or return any data you have accessed. Be aware that no refunds will be provided for any unused portion of your subscription.


(Last updated: 10th October, 2024)

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