ElevenLabs Terms of Service (non-EEA)

Read our summary of ElevenLabs's Terms of Service (non-EEA).

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Implications

  • Disputes must be resolved through individual arbitration, not in court or as a class action.
  • You cannot use the service if you are under 18 years old.
  • All sales are final, and refunds are at ElevenLabs' discretion.
  • Your account can be terminated, and you will forfeit unused credits if closed.
  • ElevenLabs can use your input data to improve their services and develop new products.
  • You must comply with U.S. export control laws when using the services.
  • You can opt out of arbitration within 30 days of accepting the terms.
  • ElevenLabs may change the terms at any time, and continued use implies acceptance.
  • You must maintain the security of your account and notify ElevenLabs of unauthorized access.
  • You can request deletion of your personal data as required by law.
  • You retain rights to your input data, except for the license granted to ElevenLabs.
  • You can opt out of your content being used to improve services.
  • ElevenLabs provides a limited, non-exclusive license to use their services.
  • You can create voice models using your voice or authorized voices.

Data Collection

  • Email address
  • Account information
  • Audio recordings
  • Personal data within content inputs

Things to watch out for

  • Disputes are resolved through arbitration, limiting your legal recourse options.
  • ElevenLabs can use your input data for service improvement and product development.
  • Refunds are not guaranteed and are at the company's discretion.
  • Account termination results in loss of unused credits.

FAQs

What happens if I want to opt out of arbitration?

You have 30 days from accepting the terms to opt out of arbitration by sending a notice to ElevenLabs.

Can I get a refund if I cancel my subscription?

No, all sales are final, and refunds are at ElevenLabs' discretion.

How can I delete my personal data from ElevenLabs?

You can request data deletion as required by applicable law by contacting ElevenLabs.

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(Last updated: 17th January, 2025)

Original document

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