HeyGen Privacy Policy

Implications

• Respects user privacy and uses information consistently with user rights and laws.
• Uses cookies and similar technologies for various purposes including ads and social media features.
• Shares user information with third parties like vendors, service providers, and affiliates.
• Collects a wide range of personal information, including account and contact details, user input, and device information.
• May use personal content like images and videos to improve services, which could include training models.
• Allows users to share content which may then be used by HeyGen or other users.
• Tracks user interaction through various technologies for analytics and personalized ads.
• Stores personal information for as long as necessary to provide services or as required by law.
• Provides users with rights regarding their personal information, including access and deletion.
• Transfers personal information to countries outside of user's country of residence, such as the United States.

Data Collection

• IP address
• Email Address
• Phone Number
• Account password
• Business/company name and position
• Mailing address
• Social media handles
• Payment information and transaction history
• Text, voice, scripts, images, videos and other input for generating videos and avatars
• Device information (type, operating system, unique identifier)
• Location information (approximate location based on IP address)
• Usage Data (operating system, browser type, date and time stamps, clickstream data)

Things to watch out for

• Personal content used to improve services may involve privacy concerns.
• Third-party cookies and tracking technologies can collect extensive data about your usage.
• Information may be shared with third parties without direct monetary compensation.
• Legal requirements could lead to disclosure of your data without your consent.
• Transferring data internationally could subject it to different privacy laws and protections.

FAQs

What personal information does HeyGen collect?

HeyGen collects a variety of information including your IP address, email, phone number, account details, payment information, and any content you provide for generating videos and avatars.

Can I control how HeyGen uses cookies and tracking technologies?

Yes, you can manage cookies through your browser settings, though disabling them may affect the functionality of the services.

How can I exercise my rights over my personal information at HeyGen?

You can contact HeyGen via email at privacy@heygen.com to request access, deletion, or correction of your personal information, or to withdraw consent for processing.