Jar Terms and Conditions

Implications

• The platform facilitates the purchase, sale, and transfer of digital gold.
• The company is not liable for the quality, custody, or disputes related to the physical gold purchased through the platform.
• Users can store their purchased gold for free for up to 5 years.
• After the free storage period, storage charges will apply, and if unpaid, gold may be sold to cover these charges.
• Users must be over 18 years old to use the platform.
• The company reserves the right to terminate your account if the information provided is found to be untrue or incomplete.
• Users must provide personal and financial information for registration and KYC verification.
• Once an order for gold purchase is confirmed, it cannot be canceled or refunded.
• Users are required to provide a valid address for gold delivery.
• If no valid address is provided within the specified period, the gold may be sold, and proceeds will be deposited in a trustee-administered account.
• The platform may modify terms and conditions without prior notice.
• Users must comply with all applicable laws and regulations while using the platform.
• The company may use user information for marketing campaigns.
• Users cannot publish or redistribute gold prices or other information from the platform.
• The company is not responsible for the accuracy of gold prices displayed on the platform.
• Users must notify the company of any unauthorized use of their account.
• The company may suspend or terminate accounts at its discretion.
• The platform is provided "as is" without any warranties.
• The company is not liable for any loss or damage arising from the use of the platform.
• Users must seek independent financial advice before making investment decisions.
• The company may modify or cancel rewards and offers at any time.
• Disputes will be resolved through mediation as per the Indian Consumer Protection Act, 2019.
• The company reserves the right to modify or terminate the terms and conditions at any time.
• Users must provide correct details during registration and keep their information updated.
• The company may contact users via SMS, email, or WhatsApp for communication.
• Users must not engage in activities that disrupt or interfere with the platform.
• The company is not responsible for third-party content or services linked from the platform.
• The company is not liable for failure to perform due to force majeure events.
• Users must comply with the platform's terms and conditions and any special warnings or instructions.
• The company may delete user content if the account is terminated.
• The terms and conditions are governed by the laws of India.
• The company may assign its rights under the terms and conditions to any third party.
• Users cannot assign their rights under the terms and conditions to any third party.
• The company may modify or amend the terms and conditions at any time.
• Users must not use the platform for any unlawful or prohibited activities.
• The company may take legal action for any breach of the terms and conditions.
• Users must not reverse engineer, modify, or distribute any content from the platform.
• The company may suspend or terminate accounts for any reason at its discretion.
• Users must not engage in any activity that may damage or impair the platform.
• The company may contact users for feedback or reviews of the platform services.
• Users must not impersonate any other person while creating an account.
• The company may use user information for marketing campaigns and third-party services.
• The company may modify or cancel any offers or rewards at its discretion.
• The company may terminate accounts for any breach of the terms and conditions.
• The company may modify or amend the terms and conditions at any time without notice.

Data Collection

• Name
• Age
• Gender
• Registered mobile number
• Billing address
• Bank account details
• Credit card number
• Expiration date
• Other payment-related details
• KYC documentation (e.g., PAN Card)

Things to watch out for

• The company is not liable for the quality or custody of the physical gold purchased.
• Storage charges will apply after the free storage period, and unpaid charges may result in the sale of your gold.
• Once an order is confirmed, it cannot be canceled or refunded.
• Failure to provide a valid address for delivery may result in the sale of your gold, with proceeds deposited in a trustee-administered account.

FAQs

Can I cancel my order after it has been confirmed?

No, once an order for gold purchase is confirmed, it cannot be canceled or refunded.

What happens if I don't provide a valid address for gold delivery?

If no valid address is provided within the specified period, the gold may be sold, and the proceeds will be deposited in a trustee-administered account.

Are there any storage charges for the gold I purchase?

You get free storage for your gold for up to 5 years. After that, storage charges will apply, and if unpaid, your gold may be sold to cover these charges.