Nike Terms of Sale

Read our summary of Nike's Terms of Sale.

Implications

  • These Terms of Sale apply to specific European countries, with exceptions listed.
  • Additional country-specific terms may override these for Austria, France, Germany, Hungary, Italy, and Poland.
  • NIKE may revise these Terms of Sale without notice, affecting future purchases.
  • You must be at least 16 years old to place an order, or older if required by local law.
  • Purchases for resale are strictly prohibited and may result in action against you.
  • An email address and browser settings to accept cookies and pop-ups are required to order.
  • Order acceptance and a binding contract occur when NIKE ships the products.
  • NIKE reserves the right to reject orders or cancel contracts under certain conditions.
  • NIKE may perform checks on orders to prevent fraud.
  • Prices include Value-Added Tax (VAT) where applicable.
  • Shipping rates vary by country and are detailed on the NIKE website.
  • The total price at checkout includes tax and shipping costs.
  • Prices may change, but changes will not affect confirmed orders unless otherwise stated in country-specific terms.
  • Delivery is only to home or office addresses in specified countries.
  • Split delivery may occur, and NIKE will notify you if it happens.
  • Inspect packages for damage upon delivery and refuse shipment if necessary.
  • Free shipping may be available based on the purchase amount.
  • Customized items have specific conditions and are not cancellable before shipment.
  • You can cancel an order before it has been shipped.
  • Defective products can be returned for a refund, including shipping costs.
  • You have a statutory right of withdrawal within 30 days after delivery without reason.
  • Refunds are issued based on the original form of payment.
  • Pre-ordered products have specific conditions regarding delivery and payment.
  • An Event Outside Our Control may delay delivery and extend the time for NIKE's obligations.
  • NIKE may transfer its rights and obligations under a contract.
  • Disputes are governed by Dutch law and resolved in Amsterdam courts, unless country-specific terms apply.

Things to watch out for

  • Be aware that if you're purchasing for resale, NIKE may take action against you, including canceling your orders and closing your account.
  • Prices may change, but changes will not affect orders that have already been confirmed, except as stated in country-specific terms.
  • Customized items (NIKEiD) cannot be cancelled before shipment and have specific conditions for returns.
  • NIKE has the right to reject orders or cancel contracts under certain conditions, which could affect your purchase after you've placed an order.
  • Events Outside Our Control can delay delivery, and you should be prepared for potential delays.

AI recommendations

When shopping on the NIKE Platform, make sure you're aware of the no-resale policy to avoid any potential issues with your account. If you're planning to order customized products, remember that these cannot be cancelled once the order is placed and may have different return policies. Always check the final price at checkout, as it includes taxes and shipping costs, and be aware of your right to cancel orders before they are shipped. Lastly, keep in mind that while NIKE strives to deliver promptly, events outside of their control can cause delays, so plan accordingly.

FAQs

Can I cancel my order after placing it?

You can cancel your order free of charge if it has not yet been shipped. Customized items (NIKEiD) cannot be cancelled before shipment.

What happens if the product I receive is defective?

You can return defective products for a full refund, including shipping costs, provided you inform NIKE within a specific timeframe as per your local consumer law.

Are there any specific conditions for pre-ordered products?

Pre-ordered products are targeted to be delivered before the retail launch date, and your payment will be deducted as soon as the order is received. Delivery times may vary based on warehouse availability.


(Last updated: 21st January, 2024)

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