Nio Privacy Policy

Key considerations

• NIO collects a wide range of personal information, including sensitive data such as ID numbers and location information.
• Personal information may be shared with third parties, including for marketing purposes.
• NIO may share personal information with third-party service providers and partners.
• NIO may disclose personal information to comply with legal obligations or in response to lawful requests by public authorities.
• NIO collects detailed vehicle usage data, including location and driving records.
• NIO retains personal information for as long as necessary to fulfill the purposes outlined in the privacy policy.
• Personal information may be transferred in the event of a merger, acquisition, or other business transaction.
• NIO may record customer service communications for quality and training purposes.
• NIO may share personal information with government authorities as required by law.
• NIO may collect personal information from third-party sources with user consent.
• NIO may use personal information for targeted advertising and personalized content recommendations.
• NIO may share personal information with third-party analytics and marketing services.
• NIO may use personal information for legal and regulatory compliance purposes.
• NIO may retain personal information even after users stop using its services, for legal and regulatory purposes.
• NIO may collect personal information through various channels, including online and offline interactions.
• NIO may collect and use personal information without user consent in certain legal situations.
• Users can access and manage their personal information through the NIO app.
• Users can choose to browse the NIO app without registering, but this limits functionality.
• NIO uses cookies and similar technologies to enhance user experience.
• NIO may update the privacy policy and will notify users of significant changes.
• NIO provides customer service support for privacy-related inquiries.
• NIO may use anonymized data for research and analysis purposes.
• NIO collects personal information for various purposes, including account registration, vehicle purchase, and customer service.
• NIO may use personal information to improve and optimize its products and services.
• NIO's privacy policy applies to all its products and services, including the NIO app and website.
• NIO's privacy policy is available in multiple languages for international users.
• NIO may use personal information to conduct surveys and gather user feedback.
• NIO's privacy policy includes provisions for the protection of minors' personal information.
• NIO may use personal information to enhance user experience and service quality.
• NIO may use personal information for internal audits and business operations.
• NIO's privacy policy outlines the rights and responsibilities of both the company and the users.
• NIO provides a clear and transparent privacy policy to help users understand how their personal information is handled.
• NIO uses encryption and other security measures to protect user data.
• Users can request to delete their personal information under certain conditions.
• Users can opt-out of receiving marketing communications from NIO.
• Users can manage their privacy settings and permissions within the NIO app.
• NIO has obtained security certifications to protect user data.
• Users can exercise their rights to access, correct, or delete their personal information.
• NIO provides clear instructions on how users can manage their personal information and privacy settings.
• Users can contact NIO's data protection officer for privacy-related concerns.
• NIO provides options for users to control the collection and use of their personal information.
• Users can withdraw their consent for data processing at any time.
• NIO provides detailed information on the types of personal data collected and their purposes.
• Users can request a copy of their personal information from NIO.
• NIO provides transparency on how personal information is shared with third parties.
• Users can manage their communication preferences and opt-out of certain data uses.

🔍 Data Collection

• Phone number
• Location information
• ID number (e.g., passport, military ID, resident permit)
• Vehicle information (e.g., VIN, license plate number)
• Payment information (e.g., bank card number, transaction details)
• Driving license information
• Vehicle usage data (e.g., driving records, vehicle status)
• Audio recordings (e.g., NOMI interactions)
• Camera footage (e.g., in-car and external cameras)
• Communication records (e.g., customer service interactions)
• Device information (e.g., device ID, IP address)
• Browsing history (e.g., app usage, community interactions)

👀 Things to watch out for

• NIO collects a wide range of personal and sensitive information, including location and ID numbers.
• Personal information may be shared with third parties, including for marketing purposes.
• Vehicle usage data, including driving records and location information, is collected and stored.
• Personal information may be disclosed to comply with legal obligations or in response to lawful requests by public authorities.
• Personal information may be transferred in the event of a merger, acquisition, or other business transaction.

🧠 Predicted FAQS

What types of personal information does NIO collect?

NIO collects a variety of personal information, including phone numbers, location information, ID numbers, vehicle information, payment details, driving license information, vehicle usage data, audio recordings, camera footage, communication records, device information, and browsing history.

Can I manage and control the personal information NIO collects?

Yes, users can access and manage their personal information through the NIO app. This includes updating personal details, managing privacy settings, and opting out of certain data uses.

Does NIO share my personal information with third parties?

Yes, NIO may share personal information with third-party service providers and partners for various purposes, including marketing, vehicle services, and legal compliance. Users are advised to review the privacy policy for detailed information on data sharing practices.