Plausible Analytics Terms of Service

Implications

• Plausible Analytics is open-source and can be self-hosted.
• Terms apply only to Plausible Analytics Cloud, not self-hosted versions.
• Terms may be updated, with significant changes announced on their blog.
• Violation of terms may result in account termination.
• You must provide your legal full name and a valid email to sign up.
• Accounts must be registered by humans, not bots or automated methods.
• No credit card required for free trial; no data selling during this period.
• Unpaid accounts post-trial are frozen and eventually auto-cancelled.
• Billing starts immediately upon upgrading from free trial to paid plan.
• Automatic billing via credit card or PayPal for paid customers.
• Unused pageviews in paid plans are forfeited at the end of the term.
• No extra charges for occasional traffic spikes.
• Service upgrade/downgrade available at any time with potential feature loss.
• Payments processed by Paddle, inclusive of all taxes and duties.
• Fees are non-refundable.
• Account cancellation must be done through provided instructions.
• Stats become inaccessible post-cancellation and are permanently deleted after 60 days.
• Right to suspend or terminate accounts for any reason at any time.
• Service modifications or price changes may occur with or without notice.
• Existing customers may be exempt from price changes or may be given 30 days' notice.
• Content submitted to the service remains your property.
• Feedback provided to Plausible may be used without payment or attribution to you.
• Trademark and copyright restrictions on service material and branding.
• Comprehensive measures to protect and secure user data.
• Plausible Analytics does not sell or share site data with third parties.
• You are responsible for complying with all applicable laws, including privacy regulations.
• The service is provided "as is" without any guarantees on performance.
• Technical support is provided via email without guaranteed response time.
• Third-party vendors are used for necessary technology and services.
• Plausible Analytics' liability is limited as per the terms.

Things to watch out for

• Be aware that if you violate the terms, your account can be terminated.
• Remember that fees are non-refundable, so be sure before making any payments.
• Understand that unused pageviews in paid plans are forfeited and not rolled over.
• Content and branding cannot be used without explicit permission, which may affect how you present your association with Plausible Analytics.

FAQs

What happens if I don't pay after the free trial?

Your account will be frozen and eventually auto-cancelled if it remains unpaid for 60 days.

Can I get a refund if I'm not satisfied with the service?

No, all fees paid to Plausible Analytics are non-refundable.

What happens to my data if I cancel my account?

Your stats will be inaccessible after your paid period ends and permanently deleted from backups after 60 days.

Data Collection

• Visitor information for website stats
• Legal full name
• Valid email address