Proton Terms & Conditions

Key considerations

• Accounts created by bots or automated methods are not permitted and will be terminated.
• Use of the services for illegal activities is prohibited and can lead to immediate account suspension.
• Free accounts inactive for 12 months may be suspended or deleted.
• The company disclaims warranties and limits its liability for service failures.
• Refunds are generally not provided past the 30-day window, except at company discretion.
• Binding arbitration agreement limits your ability to sue or participate in a class action lawsuit.
• You must be at least 13 years old to use the services, with parental consent if you're a minor.
• The company may limit service capacity for free accounts with excessive use.
• Proton has a no-obligation policy for storing or forwarding contents of terminated accounts.
• Subscriptions are automatically renewed unless cancelled or modified by the user.
• The company reserves the right to modify these terms and will apply them going forward.
• Disputes are governed by the laws of Switzerland, or local laws for U.S. consumers.
• Proton offers encrypted services that prioritize user privacy.
• Proton aims for a 99.95% service availability and offers credits for excessive downtime.
• You can request a refund within 30 days of initial purchase for unused services.

👀 Things to watch out for

• Accounts may be suspended or terminated for prohibited activities, including illegal content or spam.
• Service credits for downtime must be requested by the user and are subject to specific conditions.
• Refunds are limited to once per user and must be requested within a 30-day window from initial purchase.
• Automatic renewal of subscriptions could lead to unexpected charges if not managed properly.
• Arbitration agreement and class action waiver significantly limit legal recourse in disputes.

💡 AI recommendations

When using Proton's services, it's crucial to understand the emphasis on privacy and security. However, be mindful of the auto-renewal of subscriptions and the narrow window for refunds. If privacy is a top priority for you, Proton's encrypted services are beneficial, but ensure you are comfortable with the arbitration agreement, which restricts your ability to resolve disputes through traditional legal processes.

🧠 Predicted FAQS

What happens if I use Proton services for illegal activities?

Your account will be immediately suspended if found to be used for illegal activities, and you may lose access to any associated data.

Can I get a refund after the initial 30 days of service?

Generally, no. Refunds past the 30-day window are rare and at the sole discretion of the company.

What legal rights do I waive by agreeing to Proton's terms of service?

You waive the right to sue or participate in a class action lawsuit, agreeing instead to resolve disputes through binding arbitration.