Rent the Runway Terms of Service

Implications

• You waive your right to participate in a class action lawsuit or class-wide arbitration.
• Your account can be terminated at any time for any reason.
• Late fees can be charged up to the full retail value of rented items if not returned on time.
• You are responsible for any loss or damage to rented products beyond normal wear and tear.
• Membership services are auto-renewed monthly unless canceled.
• Changes to terms can be made without prior notice, and continued use implies acceptance.
• You can pause your membership without losing your account.
• Gift cards do not expire and are not subject to fees.
• Rent the Runway is not responsible for items left in returned packaging.
• You must be 13 years or older to use the services.
• You are responsible for providing accurate shipping information.
• You may incur additional charges if your payment method fails.
• You can use third-party accounts to access RTR services.
• Home pickup is available for certain membership customers in eligible zip codes.
• You cannot use the services outside of the United States.
• You can cancel your membership anytime, but no refunds for amounts already paid.
• You are responsible for all charges incurred from use of the services with your account.
• You can add or remove monthly spots in your membership plan.
• Rent the Runway can change product prices and availability without notice.
• You must comply with all applicable laws when using the services.

Things to watch out for

• Be aware of the binding arbitration clause and waiver of class action rights.
• Ensure timely return of rented items to avoid significant late fees.
• Keep your account information, especially payment details, up-to-date to avoid service interruptions.
• Understand that you are responsible for any damage beyond normal wear and tear to rented items.

AI recommendations

When using Rent the Runway, pay close attention to the terms regarding late fees and product returns. Ensure that you return items on time to avoid hefty charges that could equal the retail price of the product.

Be cautious with your account details and ensure they are always current to prevent service disruptions. If you decide to pause or cancel your membership, make sure to return all items to avoid additional charges.

Lastly, remember that the service is only available within the United States, and any use outside the country is not permitted.

FAQs

What happens if I return a rented item late?

If you return a rented item late, you may be charged non-refundable late fees up to the full retail value of the product.

Can I cancel my membership at any time?

Yes, you can cancel your membership at any time, but you will not receive refunds for any amounts already paid.

What should I do if I damage a rented item?

If you damage a rented item beyond normal wear and tear, you may be charged for the replacement cost up to the original retail value of the item.