Shopify Privacy Policy

Read our summary of Shopify's Privacy Policy.


  • Shopify commits to protecting your personal information and being transparent about their practices.
  • Shopify collects personal information to provide and improve their services.
  • Personal information may be shared with third parties for business operations.
  • Shopify uses machine learning for service improvement, which may or may not affect your privacy.
  • You have rights over your personal information, including access, correction, and deletion.
  • Shopify may retain your personal information for as long as necessary for their business purposes.
  • Shopify uses cookies and other tracking technologies on their websites and services.
  • Sensitive personal information may be collected, including government-issued identifiers and precise device location.
  • Shopify is a Canadian company and may transfer your data internationally.
  • Shopify has measures in place to protect your information when it is transferred across borders.
  • Shopify's use of your information is based on contractual obligations and legitimate business interests.
  • Shopify may legally be required to disclose your personal information under certain circumstances.
  • Shopify does not respond to "Do Not Track" signals in any particular way, maintaining a consistent approach to tracking.
  • If you are unhappy with how Shopify handles your data, you can contact them or lodge a complaint with your local authority.
  • Shopify provides tools and support to help merchants and partners meet their privacy obligations.

Things to watch out for

  • Be cautious about the third parties Shopify may share your personal information with.
  • Understand that Shopify retains your personal information for potentially long periods.
  • Be aware that sensitive personal information may be collected and could be disclosed under legal requirements.

AI recommendations

When engaging with Shopify, either as a merchant or a customer, it's important to be aware of how your personal information is collected, used, and shared. Pay special attention to the types of sensitive information collected and the circumstances under which Shopify may disclose your data. Exercise your rights to access, correct, or delete your personal information as needed. If you are a merchant, ensure you understand your responsibilities in protecting customer data and how Shopify's tools can assist you in meeting privacy obligations.


What personal information does Shopify collect?

Shopify collects identifiers, commercial information, internet activity, geolocation data, inferences, and sensitive personal information to provide and improve their services.

How long does Shopify retain my personal information?

Shopify retains personal information for as long as necessary to fulfill their business purposes and may retain certain information to comply with legal obligations.

Can I control how my personal information is used by Shopify?

Yes, you have rights over your personal information, including the right to access, correct, amend, delete, or restrict the use of your data.

(Last updated: 18th December, 2023)

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