Shopify Terms of Service

Read our summary of Shopify's Terms of Service.

Implications

  • Shopify can terminate your account for any reason at any time without notice.
  • Shopify provides a range of tools for merchants to build and customize online stores.
  • Shopify may update these terms at any time, but will provide notice for material changes.
  • You are responsible for the security of your account and password.
  • Shopify is not responsible for any loss or damage from your failure to maintain account security.
  • You can request technical support as a Shopify user.
  • Shopify can refuse or remove any content from its services at its discretion.
  • Shopify can provide services to your competitors and is not required to keep your information confidential in that context.
  • You must be at least 18 years old or the age of majority in your jurisdiction to use Shopify.
  • You can request Shopify to transfer a theme to another one of your stores if you close the first one.
  • Shopify does not guarantee that beta services will function or be made available in the future.
  • Shopify does not provide refunds for any services, including upon termination.
  • You are responsible for all taxes related to your store and services used.
  • Shopify will communicate primarily through the email address provided upon account creation.
  • Shopify may create payment accounts on your behalf, such as PayPal Express Checkout, which you are responsible for managing.
  • Shopify is not responsible for any unauthorized access to data transmitted via POS services.
  • You can modify Shopify themes but must not infringe on intellectual property rights.
  • Shopify can modify themes to conform to its policies without your consent.
  • Shopify's use of your personal information is governed by its Privacy Policy.
  • Shopify is not responsible for any damages or lawsuits that arise from your use of third-party services.
  • Shopify welcomes feedback but is not obligated to keep it confidential.
  • Shopify does not warrant that the services will be uninterrupted or error-free.
  • The laws of Ontario, Canada, will govern any disputes arising from these terms.

Things to watch out for

  • Shopify can terminate your account without notice and for any reason, which could disrupt your business.
  • Shopify is not responsible for any unauthorized access to data transmitted via POS services, so ensure you understand the risks involved.
  • You are responsible for all taxes and must ensure compliance with tax laws related to your store.
  • Shopify does not provide refunds, so consider your subscription and purchases carefully.
  • Using third-party services comes with risks, and Shopify is not liable for any issues that arise from their use.

AI recommendations

When using Shopify, it's crucial to maintain the security of your account, as Shopify is not liable for any loss or damage resulting from unauthorized access. Be proactive in managing any payment accounts Shopify creates on your behalf, such as PayPal Express Checkout, to avoid unwanted charges or issues.

Understand that Shopify can terminate your account at any time without notice, so have contingency plans for your online store. Regularly review your tax obligations to ensure compliance and avoid legal issues. Lastly, use third-party services with caution, as Shopify will not be responsible for any negative outcomes from their use.

FAQs

What happens if Shopify terminates my account?

If Shopify terminates your account, you will lose access to your account and services, and your Shopify Store will be taken offline. You will be responsible for any outstanding fees, and you will not receive any refunds.

Are there any refunds available if I cancel my Shopify subscription?

No, Shopify does not provide refunds for any services, including if you decide to cancel your subscription or if your account is terminated.

Am I responsible for taxes related to my Shopify Store?

Yes, you are solely responsible for determining, collecting, withholding, reporting, and remitting all taxes applicable to your store and the use of Shopify's services.


(Last updated: 18th December, 2023)

Original document

Like what you see?

Install our Chrome Extension to see summaries for any site, on the go.

Like these summaries? Get them for every site you visit with our free Chrome Extension.