Shopify Terms of Service

Read our summary of Shopify's Terms of Service.

  • badShopify can terminate your account for any reason at any time without notice.
  • badYou are responsible for the security of your account and password.
  • badShopify is not responsible for any loss or damage from your failure to maintain account security.
  • badShopify can refuse or remove any content from its services at its discretion.
  • badShopify can provide services to your competitors and is not required to keep your information confidential in that context.
  • badShopify does not guarantee that beta services will function or be made available in the future.
  • badShopify does not provide refunds for any services, including upon termination.
  • badYou are responsible for all taxes related to your store and services used.
  • badShopify is not responsible for any unauthorized access to data transmitted via POS services.
  • badShopify can modify themes to conform to its policies without your consent.
  • badShopify is not responsible for any damages or lawsuits that arise from your use of third-party services.
  • badShopify does not warrant that the services will be uninterrupted or error-free.
  • neutralShopify may update these terms at any time, but will provide notice for material changes.
  • neutralYou must be at least 18 years old or the age of majority in your jurisdiction to use Shopify.
  • neutralShopify will communicate primarily through the email address provided upon account creation.
  • neutralShopify may create payment accounts on your behalf, such as PayPal Express Checkout, which you are responsible for managing.
  • neutralShopify's use of your personal information is governed by its Privacy Policy.
  • neutralThe laws of Ontario, Canada, will govern any disputes arising from these terms.
  • goodShopify provides a range of tools for merchants to build and customize online stores.
  • goodYou can request technical support as a Shopify user.
  • goodYou can request Shopify to transfer a theme to another one of your stores if you close the first one.
  • goodYou can modify Shopify themes but must not infringe on intellectual property rights.
  • goodShopify welcomes feedback but is not obligated to keep it confidential.

👀 Things to watch out for

  • Shopify can terminate your account without notice and for any reason, which could disrupt your business.
  • Shopify is not responsible for any unauthorized access to data transmitted via POS services, so ensure you understand the risks involved.
  • You are responsible for all taxes and must ensure compliance with tax laws related to your store.
  • Shopify does not provide refunds, so consider your subscription and purchases carefully.
  • Using third-party services comes with risks, and Shopify is not liable for any issues that arise from their use.

💡 AI recommendations

When using Shopify, it's crucial to maintain the security of your account, as Shopify is not liable for any loss or damage resulting from unauthorized access. Be proactive in managing any payment accounts Shopify creates on your behalf, such as PayPal Express Checkout, to avoid unwanted charges or issues.

Understand that Shopify can terminate your account at any time without notice, so have contingency plans for your online store. Regularly review your tax obligations to ensure compliance and avoid legal issues. Lastly, use third-party services with caution, as Shopify will not be responsible for any negative outcomes from their use.

🧠 Predicted FAQS

What happens if Shopify terminates my account?

If Shopify terminates your account, you will lose access to your account and services, and your Shopify Store will be taken offline. You will be responsible for any outstanding fees, and you will not receive any refunds.

Are there any refunds available if I cancel my Shopify subscription?

No, Shopify does not provide refunds for any services, including if you decide to cancel your subscription or if your account is terminated.

Am I responsible for taxes related to my Shopify Store?

Yes, you are solely responsible for determining, collecting, withholding, reporting, and remitting all taxes applicable to your store and the use of Shopify's services.


(Last updated: 18th December, 2023)

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