ThinkingData Privacy Policy

Implications

• The policy applies to the use of ThinkingData's products and services, including their website, SDK, API, and other data import tools.
• Your personal information and that of your end-users will be collected, used, stored, shared, transferred, and disclosed within mainland China.
• Sensitive personal information, such as biometric data, religious beliefs, specific identities, health information, financial accounts, and minors' data, may be collected.
• You must provide personal information such as phone number, company name, name, corporate email, and job position to use certain features like "Experience DEMO" and "Schedule a Demo".
• If you refuse to provide necessary information, you may not be able to use certain features or services.
• Cookies are used to store preferences and usage data, and you can manage or delete them.
• Your personal information may be shared with government agencies, regulatory bodies, and judicial institutions as required by law.
• In case of business changes like mergers or bankruptcy, your personal information may be transferred to another entity.
• Your personal information will be stored in mainland China and will be deleted or anonymized after the necessary retention period.
• You have the right to access, correct, update, delete, and change the scope of your authorized consent regarding your personal information.
• The policy includes specific provisions for handling minors' personal information, requiring parental or guardian consent.
• The policy will be updated as needed, and you will be notified of significant changes.

Data Collection

• Phone number
• SMS verification code
• Company name
• Name
• Corporate email
• Job position
• Account and password
• Feedback information
• IP address
• Country
• Country code
• Province
• City
• Operating system version
• Device manufacturer
• Device ID
• Device model
• App version
• App unique identifier
• SDK type
• SDK version
• Network status
• Network operator
• Page address
• Forward address
• Page title
• Page name
• Exception information
• Event duration
• Browser type
• Browser version
• Page path
• Forward path

Things to watch out for

• Sensitive personal information may be collected, including biometric data and minors' information.
• Your personal information may be shared with government agencies without your consent.
• Personal information may be transferred in case of business changes like mergers or bankruptcy.
• Refusal to provide necessary personal information may limit your ability to use certain features or services.

FAQs

What personal information is collected when I use ThinkingData's services?

Personal information such as phone number, company name, name, corporate email, job position, IP address, device information, and more are collected.

Can I manage or delete the cookies used by ThinkingData's website?

Yes, you can manage or delete cookies through your browser settings, but this may affect your ability to use certain features on the website.

What happens to my personal information if ThinkingData undergoes a merger or bankruptcy?

Your personal information may be transferred to another entity, and you will be notified of the new entity's name and contact information.