tsb.co.uk Privacy Notice

Read our summary of tsb.co.uk's Privacy Notice.


  • TSB respects and takes the security of your personal information seriously.
  • Your personal information will be processed fairly, lawfully, and transparently in compliance with UK data protection laws.
  • Sensitive personal data, such as health or biometric data, may be processed with extra care.
  • TSB may share your personal information with business partners and other third parties in connection with the provision of products and services.
  • TSB has a dedicated team and a Data Protection Officer to oversee data privacy rights.
  • You have the right to access, correct, erase, or restrict the use of your personal information held by TSB.
  • TSB may use automated processes for decision-making, such as determining eligibility for products or services.
  • You can object to certain uses of your personal information, such as direct marketing.
  • Personal information may be transferred outside the UK and EEA but will be protected to UK standards.
  • TSB may retain your personal information for an extended period after account closure to comply with legal obligations.

Things to watch out for

  • TSB may use automated decision-making processes which could affect your eligibility for products or services without human intervention.
  • Your personal information may be shared with third parties and business partners, potentially affecting your privacy.
  • Personal data may be retained for a significant time after the end of your relationship with TSB, which could impact your data privacy.

AI recommendations

When engaging with TSB, it's important to regularly review your data privacy settings and preferences, especially if your circumstances change. If you're concerned about automated decision-making, you can request human intervention or challenge decisions made solely by algorithms. Be proactive in managing your consent for marketing communications, and don't hesitate to exercise your rights to access, correct, or erase your data as needed. Remember, while TSB takes measures to protect your data, it's also your responsibility to stay informed and take action when necessary.


How can I access the personal information TSB holds about me?

You have the right to request access to your personal data held by TSB. This can be done through their online form, by post, in branch, or by phone.

Can I object to TSB using my personal information for marketing?

Yes, you have the right to object to direct marketing and can withdraw your consent at any time by contacting TSB's Data Rights Team or using the 'unsubscribe' options provided.

What should I do if I believe my personal information is incorrect?

You can request TSB to rectify any incorrect or incomplete personal information by contacting their Data Rights Team or visiting a branch.

(Last updated: 09th December, 2023)

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