Uber Privacy Policy (GB)

Implications

• Uber collects data to enhance user safety and security.
• Uber shares personal data with third parties, including law enforcement and marketing partners.
• Users can request account deletion through the Uber apps and websites.
• Uber provides personalized services based on user data.
• Uber retains user data for varying periods, even after account deletion requests.
• Uber uses cookies and other technologies for authentication and advertising.
• Users can control data sharing and tracking through privacy settings.
• Uber may share data with insurance companies in case of claims.
• Uber uses data for research and development to improve services.
• Users can access and update their data through the Uber apps.
• Uber uses facial recognition technology for identity verification.
• Uber collects location data from drivers and riders during trips.
• Users can enable or disable location data collection via device settings.
• Uber may share user data with marketing partners for personalized advertising.
• Uber collects demographic data for age-restricted services.
• Uber offers features for emergency data sharing with police, fire, and ambulance services.
• Uber retains incomplete driver applications for 1 year and rejected applications for 7 years.
• Uber uses data to send non-marketing communications like surveys.
• Users can opt out of personalized marketing communications.
• Uber may share user data during mergers or acquisitions.
• Uber collects data from publicly available sources and business partners.
• Users can review and withdraw third-party app access to their Uber account data.
• Uber may share user data with government authorities as required by law.
• Uber uses data for customer support and to improve support responses.
• Users can request access to or copies of their data.
• Uber processes user data globally, which may include countries with different data protection laws.
• Uber uses cookies for purposes like remembering user preferences and settings.
• Uber provides live support from safety experts during trips or deliveries.
• Uber may use user data for legal proceedings and compliance with laws.
• Uber uses data to personalize accounts and provide trip or delivery updates.
• Users can update their gender information through the Uber app.
• Uber may share user data with airports if required by airport authorities.
• Uber collects transaction information related to the use of its services.
• Users can control whether they receive push notifications about discounts and news from Uber.
• Uber may share user data with professional service providers like accountants and lawyers.
• Uber uses data to measure the effectiveness of its ads and third-party ads.
• Users can enable/disable Uber’s sharing of their mobile device real-time location data with drivers or delivery persons.
• Uber retains data for defined periods for purposes of safety or fraud prevention.
• Uber uses data to facilitate insurance, vehicle, invoicing, or financing solutions.
• Users can request deletion of their account through Uber’s Privacy Center.
• Uber may share user data with marketing partners for personalized advertising on third-party apps or websites.
• Uber collects data about how users interact with its services.
• Users can set or update their preferences regarding location data collection and sharing in Uber’s Privacy Center.
• Uber may share user data with law enforcement officials and other government authorities.
• Uber uses data to enable communications between users, such as drivers and riders.

Data Collection

• First and last name
• Email
• Phone number
• Login name and password
• Address
• Profile picture
• Payment or banking information
• User settings
• Vehicle or insurance information (for drivers)
• Emergency contact information
• Background check information
• Identity verification documents and photos
• Demographic data
• User content (e.g., chat logs, call recordings)
• Travel itinerary information
• Location data
• Transaction information
• Usage data
• Device data
• Communications data
• Data from other sources (e.g., referral programs, business partners)

Things to watch out for

• Uber shares personal data with third parties, including marketing partners and law enforcement.
• Uber retains user data for varying periods, even after account deletion requests.
• Uber uses facial recognition technology for identity verification.
• Uber may share user data with insurance companies in case of claims.
• Uber may share user data during mergers or acquisitions.

FAQs

What personal data does Uber collect?

Uber collects a variety of personal data including your name, email, phone number, address, payment information, location data, and more. For a full list, refer to the Data Collection section above.

Can I control how my data is used by Uber?

Yes, you can control data sharing and tracking through Uber's privacy settings, device permissions, and in-app options. You can also request access to or deletion of your data via the Privacy Center.

How long does Uber retain my data?

Uber retains user data for varying periods depending on the type of data and its purpose. For example, account data is retained for the life of the account, while incomplete driver applications are retained for 1 year.